24/7 Response - We're always on call
Protect your property with professional, round-the-clock cctv, intruder and fire safety support.
Fast response. Total peace of mind
CCTV, INTRUDER & FIRE ALARM MONITORING
Our security system monitoring services are provided by Southern Monitoring through their NSI Gold alarm receiving centre. Alarm activations and cctv alerts are handled quickly allowing despatch of security personnel and notification to emergency services when appropriate..
Don't let your alarm go unnoticed
You can choose to have 24/7 response in place should an alarm event or CCTV camera be triggered while your not at home or work. You can also opt for self monitoring through your smart device.
Insight Alarm Monitoring
Ensuring your home and business is protected 24/7
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Instant response and action upon a security alert
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Choose Professional Monitoring or Self Monitoring
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Receive real-time alerts keeping you informed of security events
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Combine cctv, fire and intruder alarms to a single provider.
Frequently Asked Questions
We’re always happy to answer your queries in person, of course, but to make things quicker and give you re-assurance we have put together this list of Frequently Asked Questions pertaining to our monitoring services.
If there’s more you need to know, don’t hesitate to give us a call on 01424 400 969 and we’ll be delighted to chat to you..
- Professional Monitoring: Alarm systems are connected to an ARC, which is a 24/7 staffed control room that can respond to alarms.
- Self-Monitoring: Alerts are sent directly to the property owner via an app or SMS text.
- ARC Response: Upon receiving a signal, the ARC can contact the property owner, keyholders, or emergency services.
- 24/7 Protection: Ensures your premises are monitored continuously.
- Prompt Response: Enables a quick response to an activated alarm, even if no one is on the premises.
- Deterrence: Can deter potential burglars.
- Insurance Discounts: Installing and monitoring an alarm system can lead to lower insurance premiums.
- Peace of Mind: Provides reassurance that your property is protected.
That’s easy! Just call us on our hotline number, 01424 400 969 or use the message form on our website and we’ll get right back to you. We can offer you technical support, advice or give you a price quotation straight away, and schedule a visit to your property to verify if your alarm or cctv is suitable at your convenience.
Power cuts are treated as alarm activation, Most alarm systems have backup batteries though that allow them to continue operating during a power outage. We can also fit battery back-ups to CCTV systems to ensure no evidence is lost.
Insight is headquartered in Hastings, East Sussex, but our services are available throughout East & West Sussex, Kent and London. We operate mainly in and around the towns of Hastings, Eastbourne Brighton, Tunbridge Wells and Ashford. If you’re not sure whether we cover your area, give us a ring and we’ll probably be able to help.
The cost of installation or repair varies depending on the type of fire or smoke alarm and the scope of the work. We provide free competitive quotes for all our services, and we are always transparent about our pricing.
Yes, Insight offers a 2-year warranty on all installations and a 1-year warranty on all repairs.
Yes, Insight has a team of experts who can help you choose the right monitoring package for your home or business based on your needs, preferences, and budget.
Design
We will design your security system not only to perform well, but to be cost effective, reliable and be easily upgraded should your needs change.
Install
Our installation teams are prompt. reliable and thorough. Professional install of your security system includes comprehensive instruction and aftercare.
Maintain
Regular and reliable maintenance schedules to suit you budget and prolong your security systems includes any software updates required to protect your network.
Upgrade
Upgrading your existing security systems can often be a better option. Benefits of upgrading include cost savings, enhanced security and extended equipment life.
MAINTENANCE AND MONITORING
We understand how important vigilant monitoring, combined with regular maintenance and service is. Thats’s why we provide affordable maintenance packages, as well as 24/7 CCTV. Fire & Intruder Alarm Monitoring.
If you would like to find out more about Insight’s 24/7 monitoring services please book a security survey or get in touch to get started, The survey is completely free of charge and without obligation