Unhappy with your current Fire & Security Providers
Switch to Insight for expert support, same-day service & no long-term contracts.
Local - Reliable - Trusted
Switch to Insight - Expert Care for your existing fire, security or access system
Same trusted service. No long-term contracts. Immediate support.
We’re here to make your transition smooth, affordable, and stress-free — whether your system was installed by us or not.
Customers trust Insight for:
Fast, professional takeover of existing systems
No long-term contracts or rental lock-ins
Competitive rates with no hidden fees
Same-day support for urgent issues
Reliable maintenance across all major systems
Comprehensive repairs and support
Intruder Alarms
CCTV Systems
Fire Alarms
Access Control
Intercoms
Electrical Safety Systems
You’ll receive a personal service from engineers who care — not call centers or outsourced technician
No Contracts, Just Commitment
We don’t believe in tying customers down. Our approach is simple:
Earn your loyalty through service — not small print.
Every year, hundreds of new clients choose Insight because we make good on our promises: responsive support, honest pricing, and dependable service.
Get in Touch
BOOK A SURVEY
Request a callback to discover how we can help with your unique requirements. Call us for advice on 01424 400969 or fill out our online request form and well be in touch shortly.
Frequently Asked Questions
We’re always happy to answer your queries in person, of course, but to make things quicker and give you re-assurance we have put together this list of Frequently Asked Questions pertaining to our fire and smoke alarm services.
If there’s more you need to know, don’t hesitate to give us a call on 01424 400 969 and we’ll be delighted to chat to you..
Yes. We can meet you or your agent at the property when you move in, even on the big day if you are concerned about the fire safety of your new home and want to sort it straight away.. Our engineers are skilled and experienced and will be able to offer fire safety advice while there to help make your new home as safe as possible. If needed any required detectors can be fitted while there, or an appointment can be made to return.
Yes, Insight has experience repairing all types of home fire and smoke alarms. Our trained engineers are able to offer fire safety advice
That’s easy! Just call us on our hotline number, 01424 400 969 or use the message form on our website and we’ll get right back to you. We can offer you technical support, advice or give you a price quotation straight away, and schedule a visit to your property to carry out the work you need at your convenience.
We recommend you test your alarm weekly to ensure it is operating by pushing the test button on the alarm or using the wall mounted test switch if you have one. It’s important to ensure that all the interlinked detectors sound when the test button is pushed.
Yes we offer a comprehensive range of home and business protection services including CCTV, electric gates and bollards, fire and security alarms and also intercom and access control systems.
Insight is headquartered in Hastings, East Sussex, but our services are available throughout East & West Sussex, Kent and London. We operate mainly in and around the towns of Hastings, Eastbourne Brighton, Tunbridge Wells and Ashford. If you’re not sure whether we cover your area, give us a ring and we’ll probably be able to help.
The cost of installation or repair varies depending on the type of fire or smoke alarm and the scope of the work. We provide free competitive quotes for all our services, and we are always transparent about our pricing.
Yes, Insight offers a 2-year warranty on all installations and a 1-year warranty on all repairs.
Yes, Insight has a team of experts who can help you choose the right fire or smoke alarm for your home based on your needs, preferences, and budget. Our engineers are trained by the Fire Industry Authority.
Yes we carry out regular weekly, monthly and annual testing either as part of a service plan or a scheduled appointment for customers who do not require the added assurance of regular testing and maintenance.